This Refund Policy outlines the terms and conditions for refunds associated with purchases made on our website. By placing an order, you agree to the terms set forth below.

Eligibility for Refund

A full or partial refund may be approved for eligible items returned within 60 days after you receive your order. Items must be returned in their original condition with original packaging intact. Products that have been damaged due to misuse, improper assembly, alteration, or normal wear and tear are not eligible for refund.

Refund requests for damaged, defective, or incorrectly shipped items must be submitted through our Contact Us page. You will need to provide your order information and supporting photos to help our team verify the issue.

Return Inspection & Refund Timeline

Once we receive and inspect your returned merchandise, we will process your refund within 5 to 10 business days. The refund will be issued to your original payment method. Please be aware that payment providers or banks may require additional time to reflect the funds in your account after we release the refund.

Non-Refundable Situations

We are unable to issue refunds for items that fail inspection upon receipt of returned goods. This includes products that are missing parts, heavily soiled, damaged by customer handling, or returned outside the 60-day return window.

Shipping Costs

All purchases on our website qualify for free shipping. Shipping fees will not be deducted from your refund for the original delivery. Return shipping costs are the responsibility of the customer unless the return is caused by our error, such as defective goods or wrong item delivery.

Partial Refunds

Partial refunds may be granted at our discretion in cases where returned items have minor damage or missing components. The amount of partial refund will be determined after our inspection of the returned product.

Policy Modifications

We reserve the right to modify this Refund Policy at any time. Updates will take effect once posted on this page. Your continued use of our website after changes are published constitutes acceptance of the updated policy.

Questions

If you have any questions about this Refund Policy, please visit our Contact Us page for support.