This Shipping Policy applies to all orders placed on our website. By completing your purchase, you agree to the shipping terms outlined below.

Order Processing

All orders will be processed within 1 to 3 business days after payment confirmation. Our team carefully prepares and packages your artificial Christmas trees, festive greenery accessories, decorative ornaments and outdoor home accessories before dispatch. Order processing time does not include delivery transit time.

Delivery Time

Once your order has been shipped, the estimated delivery window is 6 to 12 business days. Delivery times are estimates and may be impacted by unexpected logistics delays, carrier disruptions or remote location conditions.

Shipping Cost

Free shipping is provided for all products on our site. No additional shipping charges will be added to your checkout. All transactions are processed in USD.

Delivery Address

Please double-check your shipping address when placing your order. We cannot be held responsible for lost or misdelivered packages caused by incorrect or incomplete addresses provided by customers. If you need to update your address, please contact us via the Contact Us page before your order is shipped.

Package Tracking

Tracking information will be available once your package leaves our warehouse. You may view your tracking details through your order information.

Undeliverable Packages

If a package is returned to us due to failed delivery, refused delivery or invalid address, we will work with you to resolve the situation. Additional fees may apply for reshipment.

Policy Updates

We reserve the right to revise this Shipping Policy at any time. Any changes will take effect once posted on this page. Your continued use of our website after publication of updates means you accept the revised terms.

Inquiries

For any questions about shipping, order status or delivery issues, please visit our Contact Us page.